Testimonials

Terry is an exemplary real estate agent. We asked him to sell our sweet vintage 1930 home. He was available, and in touch with us throughout the sale which ran over 5 months due to the holidays and miserable weather as well as important repairs needed. Not only did he introduce the property with attention to its charm such as originally restored windows, a pie pantry, and ironing board slot, but also understood our attachment to the house. Terry met all interested buyers at the house with their agents and walked through with them to show its special features. He arrived ahead of time and made sure everything was spic and span. During the rainy days he put out mats and dried up muddy prints. Our little house always looked its best. When we found issues such as the roof and foundation concerns too great to be ignored, he arranged for his contractor to replace the roof and skylight, and had the foundation checked by his structural engineer contact who directed the contractor’s repairs and had him sign off when finished. Miscellaneous repairs such as a pipe leak and threshold gluing were taken care of. He cleaned up and organized the garage which was showing its age. Our family efforts had made the house pretty for sale with fresh paint inside and out, new flooring or restored hard wood floors, new appliances and bathroom fixtures, upgraded lighting throughout and more, but Terry made it ready for buyers, particularly with the new roof and foundation repair. Throughout the process Terry was professional and caring. He Always checked in with us and kept us up to date on buyer interest in the house. When questions arose from buyers, he had the ability to put everything into perspective and assure them of the best outcomes. After the major fixes we were able to rejoin MLS and enjoyed 24 requested viewings and four offers in four days, two above asking price. We were able to select our best offer and the many improvements directed by Terry helped us to meet the buyer’s appraiser’s value. Thanks to Terry our house closed escrow in 16 days. We highly recommend a totally knowledgeable agent with hands on attention to your needs. Thanks again. Pat Curtis

I first met Terry through my fiance', who has had a friendship for numerous years with Terry, and had also used Terry's expertise and services to purchase his first home several years ago. My situation was not the norm...my parents had a manufactured home, along with a reverse mortgage (UGH!) I had moved in to take care of my parents half a dozen years ago. With the loss of both my parents, Dad a year ago, their wish was for me to keep the home. We had Terry come out to do an appraisal - yes, one of the MANY facets of his services. He diligently researched and put together multiple comps and was extremely thorough. Mind you, this took a lot of research and effort, as finding comps for a manufactured home of our size took some doing.
Fast forward to a couple of months ago, after the market change and being unable to stay in my parents' home due to the reverse mortgage, we reached out to Terry again. Not only did Terry guide me and my fiance' as to the best way to "show" the home, his recommendations were in my best interest for a successful sale. Terry played an integral part with his "hands on" guidance and nitty gritty work, alongside us, both inside the home and outside, for several days, to make sure the home was in perfect "picture ready" form! I was blown away at the difference with his finishing touches and nuances. Talk about going above and beyond! I have NEVER heard of a realtor going to those lengths to help his clients!
Due to deadlines with the reverse mortgage company, we had no time to waste. Terry proceeded to diligently work "for" us by making sure all interested parties were pre-qualified and had showings by appointment only. This was extremely helpful, since we were not only living in the home at the time, but we also had dogs that we needed to have out of the house during the showings. In only 10 short days we had multiple offers and with Terry's input, knowledge, experience and expertise, we selected the offer we felt would be the right fit for my parents' home.
We had a 30 day escrow, and Terry, along with his amazing team of experts, made the sale happen seamlessly. Not once did I have to reach out to Terry to find out any information during this process. He was in constant communication with me, every step of the way! This truly gave me peace of mind, as it was an emotionally difficult time for me. Terry's compassion, sensitive disposition, thorough and top notch skills and communication helped make this entire process bearable. Thank you SO much, Terry! We have developed a wonderful friendship through this process and I am so grateful!
In a nutshell, TERRY stands for:
T -Thorough, Trusting, Terrific
E - Energetic, Efficient, Excellence
R - Reputable, Respectful, Reliable
R - Rapport, Refreshing;, Right man for the job!
Y - You can't go wrong with Terry!
When we are ready to purchase a home, you can bet we have "our" man for the job! Terry, you are AWESOME!!Lori Ferrigno

A family friend referred us to Terry to originally do an appraisal for our property in California. He was very knowledgeable and we were impressed with his willingness to help. We live out of state and when it came time to sell the property 8 months later, Terry was there for us with his experience and expertise. Terry's attention to detail, communication and going above and beyond made it a seamless process. He worked with our kitchen cabinet company to replace doors and drawer fronts that were still under warranty. Terry was at the property for every repair and inspection appointment. His advice and sales technique were instrumental in getting us an elevated price for the sale of our property. We would highly recommend Terry for any real estate needs. It was fantastic working with you, Thanks, Terry!!Michael & Melissa Wright

This is my second time working with Terry, I have to go to him again after the first pleasant experience! As usual, Terry is communicative, attentive to details and he REALLY cares about his client. He is not afraid to throw in hard work to get the deal closed. It was wonderful working with him the last time, this time it's even better!! He's not like your regular realtor Joe. I've worked with a few realtors but have yet to come across one like Terry. Without him, we wouldn't have sold the house! Thank you Terry! From the bottom of my heart. Thank you!Tianci Jones

My attorney recommended Terry Ouellette for an appraisal I needed on the house from my brothers estate. In the course of that appraisal, I was very impressed with Terry’s observations and how thorough he was in assessing the value of the property. I decided to have him list the property as well. One of the things that really impressed me was the strategy he developed for selling the property, which was in a state of “significant disrepair”. We reviewed many comps in the area, and he gave clear observations to each as well as answers to all my questions. It became clear he has a wide range of knowledge, and experience in the field of real estate. As it turned out, his strategy worked out very well. The house sold in a very short time, and he was very responsive whenever I needed to discuss anything, and keeping me informed throughout the process. At one point an issue arose with the funding to buy the house, something outside of Terry’s responsibility, yet he personally stepped up and made the extra effort to help quickly resolve the problem. He also stepped up to help keep an eye on the house during the whole process. Terry demonstrated in so many ways a solid commitment to representing me as a client. Thanks to Terry, this very challenging, and emotional process was much more manageable, and I must add, could not have been handled any better. I know when the time comes to sell my own home, I will be giving Terry the a call, and I would highly recommend his services to anyone in need of an appraisal, or looking to buy or sell a home. Dave O'Riley

I can't say enough terrific things about Terry! He's exactly who you want to work with on purchasing a house! He's extremely detailed, professional and most importantly, communicative. We had a hard time closing because of the lender but Terry stayed on top of every task and really made it work! I'm definitely working with him again on my future purchases!Tianci Jones

Terry Ouellette was recommended to me by a good realtor friend who had decided to pursue a different career. The minute I met Terry I knew he was the type of person whom I could trust and most importantly be comfortable with. My husband had just passed away and I was in need of an appraisal on 2 properties for tax reasons. He accommodated me immediately and to say he was thorough is an understatement. He looked at every square inch of my properties (inside and outside) and had my appraisals to me within a few days. The appraisals were right in line with the current market. I decided to sell a rental and reached out to Terry to list the property. However; before listing it I remodeled the entire house and Terry was by my side through the entire process to make sure I didn't go too crazy remodeling and overspending. He was supportive and assured me I was making the right decision. Once completed he did the most amazing job of promoting my home. He was extremely methodical and thorough. He marketed the home to the extent that potential buyers in the neighborhood were chomping at the bit. What I admire about Terry is his "no nonsense" professionalism. He doesn't play rough yet he is "matter of fact" to get the job done. Terry made the whole process exciting and enjoyable at a very emotional time in my life. The most important part of this relationship is he has become a very good friend, which was very easy because of his "down to earth" personality. His experience in this industry and most importantly, his ethics, make him a true gentleman which is rare these days. Needless to say, I highly recommend Terry for any realty needs. Jane Herman

Terry is by far the BEST real estate agent you could ever work with. Terry is real down to earth person, he has no hidden agendas and tells it to you straight forward. We are repeat customers (2 sales and 1 purchase) and our most recent sale was a very unique complicated one of a kind situation. Honestly it was a nightmare to get through and most agents probably would have given up, but not Terry, he went above and beyond to assist us getting through the hurdles to sell our home. Terry helped me keep my sanity in the process. I definitely recommend Terry to everyone, you will not find a better agent out there. Terry loves helping his clients (it’s not just a job) and it shows in the quality of his work and his team. I wish I could clone him and take him with me for my next purchase. (our sale was a move out of state).... We are really missing him now, We are having a lot of "fun" buying the new place. It's definitely interesting buying an old home in FL lots of regulations, but the great thing is we will have a "new" home when we close escrow...Terry spoiled us, I can't thank him enough for everything he has done for us!!!! Terry, you and your wife are always welcome to visit us in FL. Keely Brown

If I had to describe Terry in one word it would be “AWESOME” I got Terry’s name from a relative that has worked with Terry on 8 or 9 Real Estate sales and or purchases. Terry called and we set an appointment to see the home. During the appointment, after Terry had seen the home we sat down to discuss our options. The home had many issues as there was almost nothing done to update the home in over 40 years, including the downstairs half bathroom had no drywall, no fixtures etc. as there was a water leak many years ago. Terry is a Real Estate Agent as well as a Real Estate Appraiser and explained that the property wouldn’t finance do to the condition and it would have to be a cash sale. Terry put the home on the market on a Saturday, the following Thursday he had 25 appointments and by Monday we had 18 offers. Terry sent me the recaps as I live in Texas and we went over each offer as this was the first time I had sold a home. I picked the best offer with Terry’s input and opened up escrow on 2/13/21 and closed in 19 days. Terry was in constant commination with me and updated me through the entire sale. If you’re looking for a Real Estate Expert with Great Communication Skills, Strong Follow Up Skills, Great with People and want the Highest Sales Price for you home, I would HIGHLY RECOMMEND TERRY. Jesse Townsend

Was very impressed with the services we received from Terry. He walked us through the process from start to finish. We are so glad we chose him to sell our home...we would recommend him to anyone...he was most knowledgeable and his attention to detail is was puts him above the rest. Yolanda Perez and Gabriel Quinones

As a realtor, Terry's communication skills are one of his strengths. He explained the process of selling our house every step of the way. He was always available to give advice and answer our questions. He is a realtor AND an appraiser, which we felt was a great advantage in understanding and setting a price for our house. He went above and beyond in helping to expedite the sale of our house. We were worried if we would be able to sell our house during this Covid 19 pandemic. With the help of Terry's knowledge and expertise, we received a full price offer and sold our house in early June, 2020. We highly recommend Terry for his knowledge, expertise and hard work. Tom and Masha Del Hotal

We can recommend Terry Ouellette without reservation. Terry is a very knowledgeable and experienced agent with an 'A' team behind him. Also an appraiser, Terry was able to list features of our home that got us the highest possible asking price that would be backed up by real 'comps' for our buyers' funding process. This helped both the seller AND the buyer. We listed and then closed the sale of our property in 28 days, at above asking price. All the while Terry was nudging an inexperienced buyers' agent through the process. Scott and Becky Wilkins

Terry was professional, yet aggressive in selling our home. He started having open houses the very first weekend and we sold so fast! We were very pleased with the price and he was in touch with us daily. I highly recommend him if you want top dollar for your home. Kevin and Janet Wheeler

If you are looking for an agent, I highly recommend Terry as your guy. He was great to work with for selling our home & helping us buy our new place too. Terry has a great easy to work with personality. Terry actually works for you and with you through the process making sure that you have all the information you need to make a solid decision. With Terry its obvious he enjoys being an agent/broker and there's more to the satisfaction of working with his clients than just a paycheck (so different from other agents that wanted to work with us just for the $). His knowledge is way above and beyond other agents we interviewed and when we look at buying our next property we will definitely work with Terry again. Keely Brown

Expert business fundamentals- Honesty, Integrity, Enthusiasm and Communication best describe Terry's approach to listing and selling my 6 unit apartment complex. His work ethic and knowledge of the current market contributed to an easy and quick sale. I would highly recommend considering his services if you have any real estate needs. Reginald Krezanski

Terry was AWESOME!!! From our very first meeting, I felt comfortable with my decision to choose him as my realtor. He explained how he works for you to get your house sold and kept me in the loop the whole time. He went above and beyond my expectations and I am forever grateful for the EXCELLENT job he did!!! We had 2 offers on my house within 3 days of listing it and had escrow closed, all within 7 weeks, which I thought was the bomb!!! The process was very fast and easy with him at the reins. I now consider him a friend and will not hesitate to refer him to any of my friends that are looking to sell their homes. You can't go wrong choosing Terry ??! Janet Morse

This is the 3rd time I've worked with Terry. He sold my house, did the purchase of a new house, and most recently sold my Mother's house. Each time Terry went WAY above and beyond expectations. His knowledge of the market and mastery of detail are impeccable. He returns calls instantly and deals with all issues immediately. He made what was a difficult process for my Mom ( selling her home of 60 years!) very smooth and painless.

Terry is a professional through and through. I cannot stress enough how pleased me and my Mother are with him, and will be calling Terry again for all future real estate needs. Give him a call, you'll be as happy as I am! Janet Steinberg

I had great , smooth real estate transaction with Terry , he was very easy to work with . Kept us in the loop throughout the procedure. I definitely recommend him if you are looking for honest , knowledgeable real estate agent . Will Massih

Terry helped me purchase a house recently in a difficult competitive market in a highly desirable area. Terry is a very dedicated professional. He maintains a persistent optimistic approach and he never let me down. He was always available to help me. I was able to afford market list-prices but was frequently getting out-bid for houses in my preferred area. Terry and I looked at over 30 properties, bidding on about 10. He always gave me the advice I would expect from a good friend "Don't pay more than you should and don't pay more than a house is worth". Terry knows how much houses are worth because he is also an appraiser. He see's alot of houses. With patience and persistence, we ultimately found my perfect house and I cant thank Terry enough for his help.

If you are looking to buy or sell a house. I recommend you to Terry. He is fantastic at what he does and just an absolute phenomenal person. Kevin White

Terry was highly recommended. We found him to be professional and efficient. He was very hard working and communicated easily with all facets of the transaction. He has high integrity and honesty. I would definitely recommend his services to anyone with any real-estate needs. Lynda Bachelor

Terry was in constant communication with us, there was never a time we had to call him and ask what was going on. He was always present when inspections or any related services where done at the house. Terry is very thorough in everything he does, which really helps when thing don't run as smoothly as you would like. We would highley recommend him. Jessie and Sharon Lopez

Terry got us the perfect house for our family, extremely helpful and kept us very informed. Also hooked us up with a lender that got us approved when others couldn't. The only person I'd trust to buy another home. Highly recommended!!! Daniel Ayersman and Linda Campos

If you choose Terry Ouellette for an agent you will be amazed with both his enthusiasm and real estate knowledge. Terry sold our condo by utilizing a wide array of advertising systems to get the message out and investing lots of time to help us properly prepare the condo for the sale. We highly respect his talents and efforts. We do not hesitate to recommend him as a real estate agent. Dennis & Joyce Anderson

Terry was professional and very responsive to our questions/ concerns. He was honest and available. His title company was fast and made it very easy at signing. Richard LeBaron

Terry did an excellent job helping us through the process of buying our first home in California. He was extremely knowledgable and responsive to our many inquiries. Not only is Terry an excellent real estate agent but he's also a great person. Teri LeBaron

I have done several real estate transactions with Terry Ouellette, from purchasing to selling homes over the last 5 years. From finding the perfect home for my Father, to buying and selling real estate for myself, Terry has been through it all. He is the best realtor to use, for many reasons. He always answers his phone, or gets back to you quickly. I have never had to do any of the realtors work, which in the past I had with others. I have had to babysit other realtors in the past. Terry is not only a Realtor, but an Appraiser and a Broker. This will save you thousands of dollars in fees using 1 qualified Person for the same job. You will be doing yourself justice by using him as your "Go To"

For any and all, of your real estate needs. He has become a longtime friend and always looking for another deal together. Brenda Metcalfe

Terry and I have been working together since November 2009. During that time he has helped me buy and sell 11 properties and has worked tirelessly with everyone involved to get all these sales closed. His communications skills have been excellent through every sale and he was always available when I called. His personalized service and follow up skills have been outstanding. He is great with people and his negotiations skills through both the buying and selling process were superb. If you are looking to get top dollar for your home there is no one better qualified as he is a real estate appraiser as well as a real estate agent. If you are buying a home he will let you know where you stand as far a price for a home so you don’t overpay. I highly recommend Terry for all your real estate needs. Thank You. Elizabeth Townsend

I have completed several real estate transactions with terry in the past 8 years. I couldn't have been more satisfied. Terry is professional, prompt, polite, follows up, and has always been totally committed to my satisfaction. Terry participated in my buys, and my sells, from start to finish. He always attended all the appointments, from housing inspection to appraisal, and many more. Terry is supurb at both buying and selling. He has always been very quick to reply by email or by phone to any question I have asked. Tell Terry very clearly your requirements and needs and ask him for his advice. He has so many years of expertise in real estate that you definitly want his opinion. I will only use Terry for my San Diego real estate adventures and you should too. Kevin White

Recently I worked with Terry when I was looking to buy a condo. Terry found me exactly what I was looking for within a short amount of time and worked hard to find me a condo in the complex I was interested in. He went the extra mile and mailed out flyers in an effort to find out who might be looking to sell and get a jump on making an offer. It paid off and I was able to purchase my new home and now enjoying all it has to offer. I would highly recommend Terry to anyone looking to buy or sell and have complete confidence that they'll too receive the professional service I did and enjoy the process along the way. Thank you Terry Jeff Brown

Terry Ouellette was wonderful to work with on the sale of my condo. He was knowledgeable and always responsive. Anytime I had a question or concern, he answered quickly and accurately. I would recommend him and his team to my family and friends. Sharon Franklin

Terry Ouellette is a pleasure to work with, he is honest, dedicated, and he sincerely cares about his clients. I won't get to much in detail other than I was forced into short selling my home by my x. She was less than cooperative and created many obstacles during the process of the sale of my home. He showed great patience and tact when dealing with her and the problems she created. In the end, we were both able to walk away from it clean and clear. Thank you terry. Scotty Ricks

My wife and I are a young military family who relocated to San Diego with no knowledge of the area. We needed to find a home quick which suited the needs of a growing family. We were so fortunate to become in touch with Terry Ouellette. We identified our needs and priorities and Terry began searching for homes that matched our criteria.

After looking at approximately 25 properties, Terry found a home which perfectly and exactly suited our needs and desires. The home that he ultimately found us was one that I had no visibility of during my MLS searches! Terry negotiated the deal and handled every step along the way including being present for all inspections and tracking daily escrow progress. Terry made our San Diego homebuying experience a success. Not only did he find a home which exactly matched our needs and desires, he found us a property that will surely appreciate throughout the years and offer us further financial opportunities in the future.

Terry was more than just a Realtor, he became our friend. Terry was not interested in just finding us a place to live...he wanted us to find exactly what we wanted and he was willing to spend as much time searching and showing properties as needed. Terry took all the work out of home-buying in a challenging market and I could not have imagined doing it without him. Thanks Terry! Kevin and Lisa White

During the last 27 years I have bought and sold approximately 10 plus properties. I have never had a real estate agent or broker that handled the transaction as well as Terry. He is "full service", knowledgeable and has had years of experience. As a lawyer, I would often find myself telling my agent what to do. Not with Terry. He even taught me a thing or two about real estate transactions! Not only was he full service, but he was able to help me purchase a home at a great price and most likely below market value. His negotiating style was excellent and he went far and beyond what any California real estate broker has done for me or would be legally obligated to do.

Additionally, because Terry is a certified appraiser he is spot on concerning what the "true value" of the property should be. This additional expertise comes in handy for sellers as well as buyers. Thanks again Terry you made my home buying experience the best one possible! Without hesitation I would recommend you to my friends and associates!. Susan Yeck

Dear Terry, Just a word to let you know how much I appreciated your help in finding my condo. You showed me a variety of homes that makes me sure that our specifications were just right for me. Thanks again, you did an excellent job for me. Jack Graham

I cannot thank you enough, Terry, for the wonderful job that you did in selling our house in Lemon Grove. I can’t believe that you sold the house within a week and for a great price! It’s always a challenge to sell a property from across the country, but you made it hassle-free and guided us through every turn. You were also so attentive to my disabled sister’s needs and scheduled showings around her timetable rather than solely around your own. If I had more property in the San Diego area I would not hesitate to hire you as our realtor again.

Thanks for the great job!

I’m so happy that George, my husband, found you and that you were both our appraiser and realtor.

Thanks again, Joyce Carlone & Arlene Lawton

I have purchased and sold 19 homes myself before meeting Terry Ouellette. I met Terry through my parents who were looking to relocate from Texas to San Diego. Since I had so much experience with what to look for in purchasing a home, they asked me to ride along with Terry and view homes for them prior to coming to San Diego to save some leg work. So I did. I have worked with many different realtors from different states with my own transactions. Terry is absolutely ranked at the top with Incredible Real Estate Agents to work with. Terry is outgoing, hardworking, strives to be the best realtor on Every transaction, not just big commission clients. Terry wasn’t going to make that large of a commission from my parents due to a low budget they were working with and the high market prices in San Diego. Terry was on the phone, on the computer, driving an hour to and from to check out homes for them. This agent is persistent in finding a good deal and checking off the clients “wants and needs” list. After spending many days and hours with Terry, I was amazed at how much he was willing to go above and beyond for such a small commission and it was a pleasant surprise! I feel the need to tell you other experiences I have had with previous realtors for you to compare the quality of service received from Terry.

I have had realtors that won’t even show up for a “showing” and have just told the other realtor where a key is hidden and help themselves into my home, when I still lived there. I even confirmed with the realtor prior to signing a contract with them, that, that exact thing would not be appropriate in my home if they wanted to be my realtor. Well it happened anyway. In addition I have had realtors that have not done follow ups with showings, lack of advertisements, only sending assistants to show my home because they were too busy every single time a showing was scheduled. Assistants are great, but when does the realtor kick in with his sales experience to a potential buyer? I have experienced a realtor that didn’t disclose a defect in the home that they knew about prior to listing and nothing was disclosed. So basically what I am saying is, ” I think I personally have endured some wonderful realtors and not so wonderful, so I feel that my opinion is one of honesty and experienced.

Since meeting Terry and going through the transaction process with my parents finding a beautiful home for them, they were beyond “Pleased” with Terry’s performance. I too was pleasantly surprised by his energy to get a quality job done, be more than just a client, but a friend he is helping to find either an investment or a forever home. So, I decided to hire Terry as my own realtor! Since meeting Terry over a year and a half ago, he has successfully completed 3 transactions for me in buying and selling real estate. He really listens, has a great sense of humor (we all need to be around that In a stressful real estate market), his work ethics are 5star ratings all the way. I have never had a realtor be in contact with me so often to make sure we are both accomplishing our task at hand. I apologize this testimonial is so long, but when it comes to quality service, quality people, quality experiences, I know as a buyer and seller of real estate it’s nice to know others experience prior to hiring a realtor.

I know that when the time comes, and it will, we will be working together again, as it is and was an honor to meet Terry Ouellette.

Thanks, Brenda K. Metcalfe

I recently sold an investment house that I had built in the northeastern section of San Diego, near the Barona Indian reservation. During the building process which included an artesian well, septic tank, huge generator for power, 10,000 gallon water storage tank, a main house, a detached garage with granny flat above and many challenging moments the least of which was dealing with San Diego County. After much frustration and time I was ready to hire an appraiser to value this beautiful rural house built on three acres with stunning views. Little did I know the real challenge was going to be in finding a buyer.

That is where Terry Ouellette, Appraiser/realtor stepped into my life. The appraisal was a challenge in itself in the fact it was a unique property. Much research went into evaluating the value and at the end Terry came up with a fair and equitable appraisal. At the time I did not realize Terry was a realtor; I was so impressed with his knowledge, integrity and professionalism during the appraisal that when he told me he was also a realtor, I hired him immediately to sell my house. During this one year process I did not regret my decision. The fact that this property was totally off the grid made for a slimmer market, you had to like rural living. Terry established some excellent guidelines to sell the house. We had many people view the house. The house actually went into escrow five times during this year long pursuit of a buyer. Terry became an expert on rural properties, he researched and absorbed everything. I had realtors tell me they have never been given so much information regarding a property and believe me, this property, with its well, septic tank, generator, lack of not having a solar system were amongst many issues with this House. Terry wanted to make sure the realtor and buyer were fully aware of the assets and or negatives of this property. Terry persisted with bulldog determination to sell this property. Through cancellation of escrow due to severe illness, a navy pilot being reassigned, etc, etc. Each buyer said this was their dream home. Terry and I went through disappointment after disappointment, yet Terry kept such a positive attitude even though he had so many obstacles to overcome. One being a stressful economy and people were looking for bargain prices brought on by the foreclosure market.

I lived two hours away and was not able to oversee the property as much as I should have. Terry would always assure me rain or shine he would check on the house and clean if necessary. Terry was tireless, always had a smile. He would always call me to talk over different strategies to sell the house. Finally after many months a couple in their 60s who had dropped out of a previous escrow due to the wife being diagnosed with macular degeneration called Terry asking if house was still on market. The house had just fallen out of escrow for the fourth time. She had been misdiagnosed and they wanted to buy the house for cash and a week escrow. Terry made it all come together coordinating with escrow actually driving two hours for me to sign paperwork. He brought it all together and escrow closed in seven days that included a three day weekend. Remarkable!

I will be forever grateful for all the hard work and effort that Terry put in to sell t his property he definitely exceeded my expectations. I have worked with realtors in the past none have come close to the hard work and diligence that he demonstrated. If you are ever in need of a highly qualified appraisal/ realtor I highly recommend Terry Ouellette you will not be disappointed.

Thank-you Terry, I consider you a friend. I will never forget all your efforts in selling this one of a kind house. It was definitely a challenge. Bill Crawford

Realtors don’t always come across as the most “honest and dependable” people, but TERRY OULETTE rises WELL ABOVE those preconceived ideas.

Terry has bought/sold 4 homes for our family and friends during the past 2 years, and is currently working on number 5 for my nephew. The service and attention given to each of his clients reaches well beyond the word “realtor”. The follow through and information maintained thru-out the buying and selling experience with Terry is amazing. When I recommended Terry to our friends trying to purchase a house, they were VERY frustrated with their present realtor that they had not gone once to look at a property! That realtor only sent information, and very little of that! When Terry became their realtor, they spent 3 days looking at properties within the first week that he was on board, plus receiving daily listings. They found their “dream house” within the month and were so thrilled Terry accomplished that for them.

My son and his family were looking for a “move-up” from a condo to a house with lots more space. They weren’t really sure WHAT they wanted, they just wanted to move! Terry took them to a variety of homes, but they just became frustrated and couldn’t decide what they wanted. Terry sat down with them, went over their priorities –the area, 1 or 2 story, square footage, number of bedrooms. Once they realized what they really wanted and how to prioritize those options, they were ready to put in an offer. They were out-bid on a few, and disappointed, but Terry kept their spirits up and eventually they found their perfect house!

Terry has wonderful and dependable contacts for home inspections, financing, and remodeling and repairs and services that homebuyers often need. He is a real pleasure to work with – happy, knowledgeable, energetic, and determined to please his clients. I am VERY comfortable recommending TERRY OULETTE for any realty business to be completed pleasantly and efficiently.

Very Sincerely, Paula Yarmon

Hello my name is Frank Torres, in August 2012 my wife (Chela) and I had decided for the first time to purchase a home. To our surprise buying a house was not even close to the same as buying a car, which I happen to be very good at. Buying a home was a big eye opener, both my wife and I had no clue on how much of a challenge it would be until Terry Ouellette came in to our life and we hired him as o ur realtor. This was after we had fired two other realtors which did not hold our hand and show us how the process of buying a home worked. Terry was and had the patients of a saint with both Chela and I.

If you were to ask any realtor, who are your most challenging customers? Just about every time the answer will be; first time home buyer, and let me tell you we made Terry earn every penny on this sale. Terry will work very hard (weekends & nights) on getting you the home of your dreams. In the process of buying a home there will be disappointments, however Terry will always be on your side and will not allow you to be discourage and putting you back on a positive track.

He is a Pitt Bull working on the search for your dream home, always encouraging and educating you on the process of home buying. If you are looking to purchase a home Terry is your realtor you will learn to respect and love him he is a good man and is fantastic at his job.

Sincerely, Frank Torres

To Whom it may concern,

My wife and I recently purchased a new home together, and couldn’t be more thrilled! The experience was stressful and uncertain at times, but we were able to make it through with the help of our friend, and realtor Terry Ouellette.

Terry was wonderful to work with. His knowledge and experience in all facets of the home buying process proved to be invaluable, but it was his attention to our needs as first time home buyers that impressed us the most! From the initial qualifying process, to house hunting, and especially throughout the escrow, Terry was there for us! His professionalism and work ethic gave us confidence, even during the most tedious parts of the transaction.

We have no doubt that it was Terry’s diligence, and communication throughout that made difference! He went above and beyond, in our opinion, to make sure things got done, and went as smoothly as possible. Not only did this help us to close escrow quicker, it alleviated a lot of stress for us both, because he was worrying about the details for us! It was this kind of personal treatment and consideration that made an otherwise grueling ordeal, turn out to be an excellent experience!

We would recommend Terry to our friends and family, as well as anybody who wants a realtor that will go above and beyond to make sure their experience is as good as ours was!

Sincerely, Sean and Jennifer Robinson

I needed to sell my current home and purchase another. My house had many "issues', but Terry found me the perfect buyer at the right price. He was there through every inspection, and helped me through any issue that was thrown my way. When facing a short escrow, Terry went well beyond what any other agent would do and searched endlessly for my new home. I had many requirements for my new home, and Terry stayed within those at all times. His dedication and attention to even the smallest detail are astounding. Together we must have toured over 40 homes, had countless phone calls and emails, and through it all Terry was always upbeat and positive. Once we found my perfect home, Terry's knowledge and expertise came shining through. His contacts were invaluable when it came to inspections and repairs. Once again he worked endless hours making sure that everything was right and done properly. Once all the paperwork was signed and sealed, Terry didn't disappear. He kept taking care of me by making sure the other agent did what they promised. Terry is a complete professional with unparalleled attention to detail. Always cheerful and positive. He is tireless in his dedication to finding you the perfect place to call home. I would, and have highly recommended him to anyone looking to buy or sell. Thank you, Terry! Janet Steinberg

I have known Terry Ouellette for three years now. I was introduced to him by my attorney who spoke so very highly of him. Terry is a far better as a person than most people I know. He has done 7 short sales for me and in the process has become one of my best friends, I have never known someone that cares so much for his clients as his work. I was going through a horrible time in my life and he made the transition so much easier being there for me, not only as a friend but as a very professional agent. He went out of his way to help me qualify on various programs that were available when short selling my properties and got money when I didn’t think I would get any. He is truly cares and is so honest in everything he does, I will recommend him always!… Elizabeth Townsend

Six years ago my husband Ken and I moved from San Diego to Texas but found that we missed our children too much so decided to move back. My daughter saw a for sale sign with Terry Ouellette’s number on it and had us contact him to look for a home. From that moment on he worked tirelessly to help us find just the right one in our price range. He made several trips to Campo showing us several houses and sometimes taking us back around to the same ones over again because we wanted to see them one more time. He made us feel like he really cared about us being happy with what we found and although I knew we weren’t, with all the time he spent helping us we started to kid him that we were his only clients. Terry worked with us from Texas and in San Diego when we could get here and found us a home that we are very happy with and in the process we consider him a good friend and would recommend him to anyone trying to buy or sell property. He is the kind of Realtor that doesn’t give up until you’re happy and there aren’t many you can describe that way.

Thank You Ken and Bernice Brassell

Terry came highly recommended to me from a friend and he exceeded all of my expectations! Within two weeks he had my condo sold. He is knowledgeable in his field as well as a delight to work with. I highly recommend him to anyone who wants an expert in his field to help them with the sale or purchase of a home. Thanks. Lorey Welch

We would like to take this opportunity to express our appreciation for the professional real estate assistance we received from Terry Ouellette in the process to buy a condominium. We have for some time planned on the downsizing from a large home with significant up keep and landscaping to a more manageable property. This was an obvious big change for us and Terry was able to determine what we were looking for and possibly more important how to expand and focus our searches and make whatever realistic modifications were necessary. The final stages and closing process were accomplished without a hitch and met the schedules of both parties. Betty and Richard Grothen

I found a “prize” when Terry Ouellette returned my call regarding property he had recently listed. It didn’t take long to realize that Terry was anxious to “help” and not push me into finding a home for my daughter; and help he did! We were interested in a house that seemed to be a perfect fit for my daughter. Terry “walked” the property and appraised its condition.

Terry is also an appraiser. He noticed a crack in the foundation; there had been no mention of any cracks in the current listing. Terry took the initiative and contacted the previous listing agent. He was able to obtain a land survey report that showed “spider-web” cracks on the entire slab. Repairs had been made, but, the cracks continued. This was certainly not property that we wanted to buy! Had Terry not “gone the extra mile”, we would have ended up with a horrific mess!

Terry had endless energy helping my daughter and I find just the right match. We wanted a specific area; but that never seemed to be a problem for him. He found houses from so many sources, and he was always ready to ”drop and go” when a potential property became available. In fact, the house that we ended up purchasing through Terry hadn’t even been listed yet. Terry had talked to the listing agent several days before the actual scheduled listing date and arranged for us to look at the property. We were able to make the first offer on the house.

Once our paperwork started, our loan process turned into a nightmare! Our lender was far from efficient and several problems developed. It became such a stressful time. Terry, once again, stepped in to buffer the issues and helped us get the loan papers properly prepared. He went way beyond his “job description”!

The bottom line, Terry Ouellette is a “Full-Service” Agent. He is a caring person who wants his clients to be happy. He goes out of his way to help his clients and is so conscientious in the process. I would highly recommend him to any of my family or friends, and, I don’t give those recommendations lightly! Terry is a great guy, very pleasant to be around and an outstanding real estate agent! Paula Yarmon

I would not hesitate to recommend Terry to any of my friends needing a real estate agent. He went above and beyond what I expected. Terry was in constant communication with me in the three months from listing to the close of escrow, even after when I had questions. He walked me through the whole process in a very kind, caring and professional manner. I now consider him a friend. He was wonderful to work with and always available. If you are looking for someone who will put your interests and needs first, please call Terry. Nancy Grosse

Terry Ouellette, our realtor was very helpful. He helped us look until he found the one that was just right for us thank you Terry. He always went the extra mile communicating with all the parties in the process and always represented us with good clean honest opinions. Don and Terri Shinabarger

My wife and I are a young military family who relocated to San Diego with no knowledge of the area. We needed to find a home quick which suited the needs of a growing family. We were so fortunate to become in touch with Terry Ouellette. We identified our needs and priorities and Terry began searching for homes that matched our criteria.

After looking at approximately 25 properties, Terry found a home which perfectly and exactly suited our needs and desires. The home that he ultimately found us was one that I had no visibility of during my MLS searches! Terry negotiated the deal and handled every step along the way including being present for all inspections and tracking daily escrow progress. Terry made our San Diego home buying experience a success. Not only did he find a home which exactly matched our needs and desires, he found us a property that will surely appreciate throughout the years and offer us further financial opportunities in the future.

Terry was more than just a Realtor, he became our friend. Terry was not interested in just finding us a place to live…he wanted us to find exactly what we wanted and he was willing to spend as much time searching and showing properties as needed. Terry took all the work out of home-buying in a challenging market and I could not have imagined doing it without him. Thanks Terry! Kevin White

Terry provided us with exceptional service in the sale of our home. We had a steady stream of showings and we're confident in his knowledge of the local market and appraisals. He treated our house like it was his own and remained a trustworthy partner through the entire process. Thanks Terry! Brandon and Jamie Waters

With Terry as our Realtor, our house was listed on Thursday and we received four offers by Friday evening! The pressure was on to find a new home to move into. Again with Terry’s help we found it but it was a short sale which presented some challenges. With Terry’s persistence and good nature, he built a good relationship with the seller’s agent and made the short sale painless and quick. Throughout the whole process, Terry always followed through when we had questions and made us feel as if we were his favorite clients. Terry even met us at little league baseball games to sign paperwork in between innings. To this day, we still keep in touch. Lon and Shirley Grothen

I recently purchased a home were I used Terry as my agent. I am very glad I did. Terry was excellent at understanding my requirements, showing me a host of various offerings which match my needs and some other options to consider. His time spent in researching the market an accommodating my schedule was very appreciated. Throughout the entire purchase process, Terry managed and coordinated the details so things went very well. If you are looking for a real estate agent, I would highly recommend Terry Ouellette. Chris Lyons

I want to give a quick shout out about Terry Ouellette. I could write a 5 page testimonial on this guy. He is now and has been a friend of mine for nearly 10 years. We had become friends coaching little league with our sons. When we coached together, I found that he pays 110% attention to detail on every level both personal and business. He is one of the most motivated and positive people I know. When I learned that he had become an Realtor, I knew that he would be the guy I want to represent my wife and I. I say that because I know what kind of a person he is in his personal life. A dedicated family man who also has an excellent business track record.

The home we sold was not an easy home to sell because of the layout and the fact that the garage had been converted into a master bedroom (no garage). I knew that this would be a challenge for Terry but he was relentless and positive. He literally worked what seemed like 7 days a week and probably 18 hours a day for us. He went way above and beyond his job description to get our home sold. From doing several open houses to even paying for ads in the paper. One thing I found most impressive about Terry’s approach to selling a home is that he is at every showing of the home regardless of the time of day or day of the week. He takes his job very personally and puts all of his effort into pleasing all parties involved.

Being a salesperson myself, I know what it’s like to be ‘on call’ 24/7. I can tell you this. Terry will answer his phone 24/7 if you call him. No matter where he is or what he is doing and he will have an answer for you. That is something that I can put money on that you will not find in 90% of the other Realtors out there.

He is absolutely the hardest working Realtor I have ever known, and I know a few…. I can honestly say that he is a man of great integrity and a true caring individual. A sincere thank you to Terry for all of your hard work! David Darnell

I was lucky to find a business man that has the qualities needed to understand a person’s emotional needs as well as being a good business man. Added to this is also a person with wonderful sense of humor. What more could an old woman needing help ask for? Simple words but sincere, thank you. Leslie Friedman

Terry is one of the nicest, most professional real estate agents you will ever encounter. It took me a year to get into a property with him but by know fault of his own, another real estate agency was stalling for 9 months on a short sale but Terry followed up every week and encourages me to see other properties.

I don’t know how he did it but whenever I called to see a new property listing it was always “I’ll meet you out there in 30 min”. He went on a whim one day and asked me if I was willing to go outside my comfort zone for a property that somebody in his office was selling, I thought why not look at it,so we went and checked it out that day and I loved every inch of it, I now live right across the street from a beautiful lake. I would definitely recommend Terry as a real estate agent, he really does care about his clients and will do anything he can to get you into the home of your dreams. Erik Hendricks

The simple way of describing our experience with Terry Ouellette is to say that he went well above and beyond to help us find and settle into our new house. The type of purchase, and also the type of mortgage we were using, required a lot of extra work in order to get to the settlement table in time. Terry was always available to make the process as smooth as possible.

We were in constant contact with him and that alone made us feel extremely comfortable, allowing us to focus on homes within our range and being able to view them almost immediately. From our first walk-through, Terry was able to find and communicate potential problems with the house, helped us feel comfortable with the home-buying process.

We will continue to use Terry Ouellette for future real estate transactions, and refer him to all our colleagues and friends. Paul and Shannon Shepard

It is with great pleasure that I share a positive and successful experience regarding working with Mr. Terry Ouellette, Prudential Realtor in the purchase of a condominium. Mr. Ouellette was very professional and supportive through the entire process, which at times was very challenging! He was always available to answer questions and follow up on information. He returned phone calls, emails and appointments in a very timely manner.

I have bought and sold several condominiums in the past and worked with several realtors. I knew I could always expect a cheerful, friendly and professional response whenever I needed Mr. Ouellette’s assistance. I always felt I was his number one client, when I knew he was very busy with many clients. He was very knowledgeable and if he didn’t know the information I needed, he researched the information immediately.

I will recommend Mr. Ouellette to friends that are purchasing a home. Purchasing a home is never easy and can be very stressful. Mr. Ouellette made the process smooth and painless as possible. Mr. Ouellette is truly a great professional to have on the Prudential team! Shirley Willadsen